We apologize if you are caused any inconvenience. Please contact customer service immediately so we may resolve this issue for you! Our team double-checks every order for accuracy and ships every item with care to ensure this doesn’t happen. Trust us: We’d want to know right away if anything has gone wrong on this count.
Handy Equip gladly accepts returns of items in their original, unused condition. Items must be returned within 30 days of receipt in order to be eligible for refund. In addition, unless the product is defective, you may incur return shipping fees. We will credit your account or issue a refund within 14 days of receiving[…]
In the event of any such complications, please contact customer service immediately so we could help you resolve the issue! We apologize if you are caused any inconvenience.
Yes, but we request that you kindly contact our office directly to discuss international orders. Many countries require additional steps thanks to the involved customs process, which may vary depending upon the country you are trying to ship to.
We rely only on the nation’s leading couriers, such as UPS and FedEx. Specialty items may ship with another reputable logistics provider. Your order confirmation email will include the shipping method employed.
Given the varying item sizes and shipping requirements, delivery times depend on the products in your order. After you place an order we’ll send you a confirmation via email, enabling you to track your shipment for an expected delivery date.